Privacy Policy

Last Updated: January 2025

Smart Konnect is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital coin exchange and investment platform. By accessing the platform, you agree to the terms of this policy.

Data Collection

We collect personal information you provide directly, including your name, email address, phone number, account credentials, financial information such as wallet addresses and transaction history, and identity verification documents as required by law. We also automatically collect device information, usage data, cookies, and location data when you access our platform.

How We Use Your Information

We use collected information to provide and maintain the platform, process transactions, verify identities, prevent fraud, comply with legal requirements, send administrative updates, respond to inquiries, improve our services, and protect against security threats. We analyze usage patterns to continually enhance the user experience.

Data Security

We implement encryption of data in transit and at rest, conduct regular security assessments and audits, enforce access controls and authentication mechanisms, maintain secure data storage and backup procedures, and train employees on data protection practices. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information. You may object to processing for certain purposes, request data portability, or withdraw consent where processing is consent-based. To exercise these rights, contact us at info@smartkonnect.co.uk.

Information Sharing

We may share information with service providers performing services on our behalf, when required by law or legal process, in connection with business transfers, or to protect our rights and safety. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Contact Us

For questions about this Privacy Policy or our data practices, contact Smart Konnect at 4th Floor, Nelson Mandela Square, Sandton, South Africa. Email: info@smartkonnect.co.uk. Phone: +276 452 65976.

By using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.